Services

Service offerings include:

Records and Information Management:  Organize and categorize documents and information, define access control policies and frameworks for collaboration and content safeguard, design retention policies and records hold mechanisms for all content for the consistent management and disposal of corporate records,  reducing risks and improving corporate discovery capability of all information  contained in content management systems, shared drives and records offices.

Taxonomies and Indexing:  Create and update organizations update classification schemes, controlled vocabularies and refine conceptual relationships in a thesaurus of terms  to improving search, retrieval, and navigation of digital content. Creates back of the book indexes and embedded indexes for publishers and authors

Loyalty:  Design and development of customer experience strategy, innovation portfolio assessment, solution requirements and technology assessments, designing and facilitating focus groups, content and data analysis, measurement frameworks, and developing high-performing customer-centric teams.